Resume Jan Willem Altink
AI Builder / Product Owner
Introduction
I combine a decade of experience in digital products with a strong focus on AI. I see AI as a powerful enabler for curious minds. My goal is to build robust, automated AI systems that solve real problems. I thrive in technical teams where I contribute directly to the codebase while also helping strengthen collaboration between developers and stakeholders.
Experience
AI Consultant
HeeyooHengeloOct 2024 - Present
- Developing AI training programs for colleagues and enterprise customers
- Developing methodology for testing agentic AI applications
- Building internal AI tools and automations
Consultant / Trainer AI Enablement Team
Nedap (via Heeyoo)GroenloMay 2025 - Oct 2025
- Developed an AI training for employees
Product Manager Digital
EnstallDeventerOct 2023 - Oct 2024
- Led solar installer app and portal development with external team
- Defined product vision and roadmap for the solar installer app and portal
Omnichannel Manager / Process Manager
KPNAmersfoortSep 2020 - Oct 2023
- Mapped and modeled complex, undocumented business processes in BPMN
- Led redesign of postal code check functionality across multiple systems
Product Owner
KPNAmsterdamDec 2018 - Sep 2020
- Built new products: Sitecore platform for Glaspoort and webshop for KPN
- Managed cloud migration from AWS to Azure infrastructure as Product Owner
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Senior Online Marketer
KPNAmersfoort2018
- Built Sitecore personalization rules for customer-specific web experiences
- Integrated internal and contractor systems for real-time progress updates
- Implemented Sitecore EXM marketing automation and owned analytics/tagging
Online Marketer
KPN / ReggefiberAmersfoort2016 - 2018
- Managed online ad campaigns for KPN NetwerkNL and Reggefiber
- Owned web analytics, tag management, and campaign reporting
- Partnered with external agency on campaign optimization
Social Media Marketer
BothSocialEnschede2013 - 2015
- Developed social media strategies and ad campaigns for clients
- Produced social content and blog posts, including for Frankwatching
- Internship evolved into a part-time role during studies
App Consultant
AppThisEnschede2014 - 2015
- Supported clients implementing and configuring apps on the AppThis platform
- Part-time role alongside studies
Call Team
EuroDevAlmelo2007 - 2015
- Contacted North American companies about EuroDev services
- Supported international client reception
- Part-time role during school and studies
Certifications
Claude Code in Action
AnthropicView certificate
AI Agents Fundamentals
Hugging FaceView certificate
Building Reliable Agents
LangChain AcademyView certificate
Introduction to Python for Data Science
Microsoft
Tableau Introduction
Vijfhart IT-Opleidingen
Professional Scrum Product Owner I
Scrum.orgView certificate
Professional Scrum Master
Scrum.orgView certificate
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Sitecore XP 8 Advanced User
Sitecore
Sitecore XP 8 Experience Marketing Fundamentals
Sitecore
Google Analytics Individual Qualification
Google
Google Adwords Certification
Google
Bing Ads Accredited Professional
Microsoft
DoubleClick Rich Media Fundamentals
DoubleClick
Education
Commercial Economics (Part-time)
Saxion HogeschoolEnschede2016 - 2017· 50 ECTS
Media, Information & Communication
Saxion HogeschoolEnschede2011 - 2016· 153 ECTS
Communication Sciences
Universiteit TwenteEnschede2010 - 2011· 22 ECTS
Atheneum
CSG ReggesteynNijverdal2003 - 2009
Skills & Tools
AI Engineering
- RAG
- Agentic AI
- Context Engineering
- Fine-tuning
- Model Evaluation
AI Frameworks
- LangChain / LangGraph
- Smolagents
- LlamaIndex
- Anthropic SDK
- Vercel AI SDK
- PyTorch / MLX
Code
- Python
- TypeScript / JavaScript
- Bash
- React
- Next.js
- Svelte
- Astro
DevOps
- Git / GitHub
- Docker
- Caddy
- Postman
- Jupyter / Colab
- Cloudflare
Data & Analytics
- SQL
- Postgres
- BigQuery
- Supabase
- Convex
- Tableau
- PowerBI
- Grafana
Product & Process
- Agile / Scrum
- Product Ownership
- BPMN
- System Analysis
- User Testing
- Jira
- Linear
- Notion
Interests
- Coding
- Writing about AI on my blog
- Chess
- Traveling
- Walking my dog