Resume Jan Willem Altink
AI Builder / Product Owner
Contact
Introduction
I combine a decade of experience in digital products with a strong focus on AI. I see AI as a powerful enabler for curious minds. My goal is to build robust, automated AI systems that solve real problems. I thrive in technical teams where I contribute directly to the codebase while also helping strengthen collaboration between developers and stakeholders.
Experience
AI Consultant
Heeyoo Hengelo Oct 2024 - Present
- Developing AI training programs for colleagues and enterprise customers
- Developing methodology for testing agentic AI applications
- Building internal AI tools and automations
Consultant / Trainer AI Enablement Team
Nedap (via Heeyoo) Groenlo May 2025 - Oct 2025
- Developed an AI training for employees
Product Manager Digital
Enstall Deventer Oct 2023 - Oct 2024
- Led solar installer app and portal development with external team
- Defined product vision and roadmap for the solar installer app and portal
Omnichannel Manager / Process Manager
KPN Amersfoort Sep 2020 - Oct 2023
- Mapped and modeled complex, undocumented business processes in BPMN
- Led redesign of postal code check functionality across multiple systems
Product Owner
KPN Amsterdam Dec 2018 - Sep 2020
- Built new products: Sitecore platform for Glaspoort and webshop for KPN
- Managed cloud migration from AWS to Azure infrastructure as Product Owner
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Senior Online Marketer
KPN Amersfoort 2018
- Built Sitecore personalization rules for customer-specific web experiences
- Integrated internal and contractor systems for real-time progress updates
- Implemented Sitecore EXM marketing automation and owned analytics/tagging
Online Marketer
KPN / Reggefiber Amersfoort 2016 - 2018
- Managed online ad campaigns for KPN NetwerkNL and Reggefiber
- Owned web analytics, tag management, and campaign reporting
- Partnered with external agency on campaign optimization
Social Media Marketer
BothSocial Enschede 2013 - 2015
- Developed social media strategies and ad campaigns for clients
- Produced social content and blog posts, including for Frankwatching
- Internship evolved into a part-time role during studies
App Consultant
AppThis Enschede 2014 - 2015
- Supported clients implementing and configuring apps on the AppThis platform
- Part-time role alongside studies
Call Team
EuroDev Almelo 2007 - 2015
- Contacted North American companies about EuroDev services
- Supported international client reception
- Part-time role during school and studies
Certifications
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Claude Code in Action
Anthropic View certificate
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AI Agents Fundamentals
Hugging Face View certificate
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Introduction to Python for Data Science
Microsoft
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Tableau Introduction
Vijfhart IT-Opleidingen
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Professional Scrum Product Owner I
Scrum.org View certificate
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Professional Scrum Master
Scrum.org View certificate
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Sitecore XP 8 Advanced User
Sitecore
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Sitecore XP 8 Experience Marketing Fundamentals
Sitecore
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Google Analytics Individual Qualification
Google
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Google Adwords Certification
Google
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Bing Ads Accredited Professional
Microsoft
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DoubleClick Rich Media Fundamentals
DoubleClick
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Education
Commercial Economics (Part-time)
Saxion Hogeschool Enschede 2016 - 2017 · 50 ECTS
Media, Information & Communication
Saxion Hogeschool Enschede 2011 - 2016 · 153 ECTS
Communication Sciences
Universiteit Twente Enschede 2010 - 2011 · 22 ECTS
Atheneum
CSG Reggesteyn Nijverdal 2003 - 2009
Skills & Tools
AI Engineering
- RAG
- Agentic AI
- Context Engineering
- Fine-tuning
- Model Evaluation
AI Frameworks
- LangChain / LangGraph
- Smolagents
- LlamaIndex
- Anthropic SDK
- Vercel AI SDK
- PyTorch / MLX
Code
- Python
- TypeScript / JavaScript
- Bash
- React
- Next.js
- Svelte
- Astro
DevOps
- Git / GitHub
- Docker
- Caddy
- Postman
- Jupyter / Colab
- Cloudflare
Data & Analytics
- SQL
- Postgres
- BigQuery
- Supabase
- Convex
- Tableau
- PowerBI
- Grafana
Product & Process
- Agile / Scrum
- Product Ownership
- BPMN
- System Analysis
- User Testing
- Jira
- Linear
- Notion
Interests
- Coding
- Writing about AI on my blog
- Chess
- Traveling
- Walking my dog